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There was little or no more money coming from the repair after the service fee is collected from the customer. You might ask why we worked for them. It was to try to sell good service, solid equipment, at reasonable prices outside of the home warranty policies. As times have gotten tougher, that has become less frequent, as the complaints and hassles have increased. Therefore, we quit working for all home warranty companies to offer our services to a higher quality clientele. One last thought: If it sounds too good to be true, it probably is!Very interesting to hear from the other side when it comes to home warranties. Factory farmers barely make any money off of the chickens that they sell, and the second they try to reduce the amount of chickens per square foot in their facility, their cost goes up and their sales go down. When it comes down to pennies on the dollar, people are going to do what they have to do to eat and survive. It sounds like the real problem here is the actual system the home warranty companies set up, because it does pit customer and contractor against one another. I'm glad to read your side of the argument, anonymous HVAC contractor. The people who buy these home warranty plans do not expect to get something for nothing.

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It will equip them with knowledge that can help to lead you towards a plan or contract that is best suited for your needs.

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I have been dealing with these people for a month just to have my drain snaked.

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It's illogical to believe you can get anything substantial for the mere $75 service fee the customer pays, which, in most cases, is all we could charge for the entire service call.

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I've submitted several claims and doing it online has been fast and easy.